Compare FieldAware and Service Autopilot - Apr 2022

Shlomi LaviShlomi Lavi / Apr 05, 2022

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Bottom Line: Which is Better - FieldAware or Service Autopilot?

FieldAware is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than FieldAware (91/100). Service Autopilot offers users more features (8) than FieldAware (0). There is a clear winner in this case and it is Service Autopilot!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FieldAware Vs. BACKTELL

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed. Our in-house solutions performed well. Very well. Once our companies were run...

Who is more expensive? FieldAware or Service Autopilot?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldAware and Service Autopilot.

FieldAware price starts at $70 per user/month , On a scale between 1 to 10 FieldAware is rated 2, which is much lower than the average cost of Field Service software. Service Autopilot price starts at $47 per month , When comparing Service Autopilot to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: FieldAware cost is around the same cost of Service Autopilot.

Which software includes more/better features?

We've compared FieldAware Vs. Service Autopilot based on some of the most important and required Field Service features.

FieldAware: We are still working to collect the list of features for FieldAware.

Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling.

Target customer size

Field aware is suitable for companies that provide services that might require on field maintenance. The software has specifically been designed for the needs of small and medium sized businesses.

FieldAware

ITQlick rating
(3.9/5)

starts at $70 per user/month

FieldAware is a cloud-based field management solution that is designed for the management of every facet of the service delivery process. FieldAware enables users to effectively manage customer relationships, ...

Categories: Field Service Mobile Apps, Maintenance, Asset Tracking.

Service Autopilot

ITQlick rating
(4.5/5)

starts at $47 per month

Service Autopilot is a web based field service management solution for small and medium businesses. It offers such capabilities as dispatch management, payroll management, routing and scheduling, and others. Th...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service, Field Service - Pest Control.

Compare specifications

Compare features

FieldAware: 0 Features

We are working to collect the list of features

Service Autopilot: 8 Features

Mobile Access
Billing & Invoicing
Call Center
Payroll
Scheduling
Inventory Management
Field Service
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FieldAware
ITQlick rating
3.9/5
Score
91/100
Pricing
2.4/10
License pricing
$70 per user/month
Functionality
3
Compare
Service ...
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$47 per month
Functionality
20
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.