Compare FieldAware and Service Fusion - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - FieldAware or Service Fusion?

Service Fusion is more expensive to implement (TCO) than FieldAware, and Service Fusion is rated higher (96/100) than FieldAware (91/100). Service Fusion offers users more features (8) than FieldAware (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FieldAware Vs. Service Fusion

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...

Who is more expensive? FieldAware or Service Fusion?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldAware and Service Fusion.

FieldAware price starts at $70 per user/month , On a scale between 1 to 10 FieldAware is rated 2, which is much lower than the average cost of Field Service software. Service Fusion price starts at $126 per month , When comparing Service Fusion to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: FieldAware cost is around the same cost of Service Fusion.

Which software includes more/better features?

We've compared FieldAware Vs. Service Fusion based on some of the most important and required Field Service features.

FieldAware: We are still working to collect the list of features for FieldAware.

Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management.

Target customer size

Field aware is suitable for companies that provide services that might require on field maintenance. Customers of the software include businesses of all sizes hailing from a diverse range of industries.