Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - FieldAware or ServiceTitan?
ServiceTitan is more expensive to implement (TCO) than FieldAware, and ServiceTitan is rated higher (97/100) than FieldAware (91/100). ServiceTitan offers users more features (7) than FieldAware (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FieldAware Vs. ServiceTitan
FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Who is more expensive? FieldAware or ServiceTitan?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldAware and ServiceTitan.
FieldAware price starts at $70 per user/month , On a scale between 1 to 10 FieldAware is rated 2, which is much lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: ServiceTitan is more expensive than FieldAware.
Which software includes more/better features?
We've compared FieldAware Vs. ServiceTitan based on some of the most important and required Field Service features.
FieldAware: We are still working to collect the list of features for FieldAware.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.
Target customer size
Field aware is suitable for companies that provide services that might require on field maintenance. The software is a valuable solution for companies of all dimensions as well as a range of kinds.