FieldEdge Vs Dispatch

Shlomi LaviShlomi Lavi / Oct 19, 2021

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Bottom Line: Which is Better - FieldEdge or Dispatch?

FieldEdge is more expensive to implement (TCO) than Dispatch, Dispatch is rated higher (96/100) than FieldEdge (92/100). FieldEdge offers more features (7) to their users than Dispatch (5).

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How FieldEdge compares with DispatchTrack?

FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...

DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.

Who's more expensive? FieldEdge or Dispatch?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for FieldEdge and Dispatch.

FieldEdge price starts at $125 per user/month , on a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software. Dispatch accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: FieldEdge cost is around the same cost of Dispatch.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared FieldEdge Vs. Dispatch based on some of the most important and required Field Service features. FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management, Field Service, Contract Management. Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.

Target customer size

The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management. Customers of the software chiefly include small and medium businesses.

FieldEdge

ITQlick rating
(4.3/5)

starts at $125 per user/month

FieldEdge is a cloud-based Field Service Management solution, it lets users easily track customer history, dispatch, take payments, create service agreements, and more. the software is designed for home service...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service.

Dispatch

ITQlick rating
(4/5)

Dispatch Field Service software is a cloud-based field service management solution designed for several industries such as health, furniture & appliance, and consumer services. The solution helps the user sched...

Categories: Billing & Invoicing, Digital Signature, Payment Processing, Field Service, Work Order Management.

Compare specifications

Compare features

FieldEdge: 7 Features

Billing & Invoicing
Call Center
Scheduling
Inventory Management
Work Order Management
Field Service
Contract Management

Dispatch: 5 Features

Dashboard
Mobile Access
Billing & Invoicing
Scheduling
Field Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FieldEdge
ITQlick rating
4.3/5
Score
92/100
Pricing
2.4/10
License pricing
$125 per user/month
Functionality
18
Compare
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.