Compare FieldEdge and Kickserv - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - FieldEdge or Kickserv?

FieldEdge is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than FieldEdge (92/100). Kickserv offers users more features (11) than FieldEdge (7). There is a clear winner in this case and it is Kickserv!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FieldEdge Vs. Kickserv

FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...

Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...

Who is more expensive? FieldEdge or Kickserv?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldEdge and Kickserv.

FieldEdge price starts at $100 per user/month , On a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software. Kickserv price starts at $31 per month , When comparing Kickserv to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: FieldEdge cost is around the same cost of Kickserv.

Which software includes more/better features?

We've compared FieldEdge Vs. Kickserv based on some of the most important and required Field Service features.

FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management, Field Service, Contract Management.

Kickserv: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support.

Target customer size

The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management. Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar.