Shlomi Lavi /
May 19, 2022
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Bottom Line: Which is Better - FieldEdge or PENTA Service?
PENTA Service is more expensive to implement (TCO) than FieldEdge, and FieldEdge is rated higher (92/100) than PENTA Service (84/100). FieldEdge offers users more features (7) than PENTA Service (5). There is a clear winner in this case and it is FieldEdge!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FieldEdge Vs. Penta Technologies
FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...
Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...
Who is more expensive? FieldEdge or PENTA Service Management?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldEdge and PENTA Service Management.
FieldEdge price starts at $100 per user/month , On a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software.
Bottom line: PENTA Service Management is more expensive than FieldEdge.
Which software includes more/better features?
We've compared FieldEdge Vs. PENTA Service based on some of the most important and required Field Service features.
FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management, Field Service, Contract Management.
PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.
Target customer size
The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management. Customers of the software include small and medium businesses as well as large enterprises.