Compare FieldEdge and PENTA Service - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - FieldEdge or PENTA Service?

PENTA Service is more expensive to implement (TCO) than FieldEdge, and FieldEdge is rated higher (92/100) than PENTA Service (84/100). FieldEdge offers users more features (7) than PENTA Service (5). There is a clear winner in this case and it is FieldEdge!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FieldEdge Vs. Penta Technologies

FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...

Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...

Who is more expensive? FieldEdge or PENTA Service Management?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldEdge and PENTA Service Management.

FieldEdge price starts at $100 per user/month , On a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: PENTA Service Management is more expensive than FieldEdge.

Which software includes more/better features?

We've compared FieldEdge Vs. PENTA Service based on some of the most important and required Field Service features.

FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management, Field Service, Contract Management.

PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.

Target customer size

The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management. Customers of the software include small and medium businesses as well as large enterprises.



FieldEdge

ITQlick rating
(4.3/5)

starts at $100 per user/month

FieldEdge is a cloud-based Field Service Management solution, it lets users easily track customer history, dispatch, take payments, create service agreements, and more. the software is designed for home service...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service.

PENTA Service

ITQlick rating
(4/5)

PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and ot...

Categories: Billing & Invoicing, KPI, Self-Service Portal, Field Service - HVAC, Field Service - Pest Control.

Compare specifications

Compare features

FieldEdge: 7 Features

Billing & Invoicing
Call Center
Scheduling
Inventory Management
Work Order Management
Field Service
Contract Management

PENTA Service Management: 5 Features

Mobile Access
Billing & Invoicing
Scheduling
Field Service
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FieldEdg...
ITQlick rating
4.3/5
Score
92/100
Pricing
2.4/10
License pricing
$100 per user/month
Functionality
18
Compare
PENTA Se...
ITQlick rating
4/5
Score
84/100
Pricing
9.2/10
License pricing
Pricing not available
Functionality
18
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.