Shlomi Lavi /
Mar 12, 2022
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Bottom Line: Which is Better - FieldEdge or Service Fusion?
Service Fusion is more expensive to implement (TCO) than FieldEdge, and Service Fusion is rated higher (96/100) than FieldEdge (92/100). Service Fusion offers users more features (8) than FieldEdge (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FieldEdge Vs. Service Fusion
FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...
Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...
Who is more expensive? FieldEdge or Service Fusion?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldEdge and Service Fusion.
FieldEdge price starts at $100 per user/month , On a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software. Service Fusion price starts at $126 per month , When comparing Service Fusion to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: FieldEdge cost is around the same cost of Service Fusion.
Which software includes more/better features?
We've compared FieldEdge Vs. Service Fusion based on some of the most important and required Field Service features.
FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management, Field Service, Contract Management.
Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management.
Target customer size
The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management. Customers of the software include businesses of all sizes hailing from a diverse range of
industries.