Compare FieldEdge and ServiceMax - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - FieldEdge or ServiceMax?

ServiceMax is more expensive to implement (TCO) than FieldEdge, and ServiceMax is rated higher (93/100) than FieldEdge (92/100). FieldEdge offers users more features (7) than ServiceMax (6).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FieldEdge Vs. ServiceMax

FieldEdge: Our original founders George and Glenn Slay were HVAC contractors and fearless entrepreneurs. Before they even had an office, George called Carrier from a phone booth and sold them on giving his small company Island Aire a rep contract. And that’s where it all began. The first users’ meeting was held in 1979. In the photo, George and Glen Slay are ...

ServiceMax: ServiceMax’s field service management software delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service to optimize operations and delight customers. Companies use the ServiceMax field ...

Who is more expensive? FieldEdge or ServiceMax?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldEdge and ServiceMax.

FieldEdge price starts at $100 per user/month , On a scale between 1 to 10 FieldEdge is rated 2, which is much lower than the average cost of Field Service software. ServiceMax price starts at $100 per user/month , When comparing ServiceMax to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: ServiceMax is more expensive than FieldEdge.

Which software includes more/better features?

We've compared FieldEdge Vs. ServiceMax based on some of the most important and required Field Service features.

FieldEdge: Billing & Invoicing, Call Center, Scheduling, Inventory Management, Work Order Management, Field Service, Contract Management.

ServiceMax: Custom User Interface, Customizable Reports, Maintenance Management, Maintenance Scheduling, Real Estate Portfolio Management.

Target customer size

The typical customers of FieldEdge are the entrepreneurs involved in home service contractors such as the HVAC, electricity and plumbing industries as well as field service management. ServiceMax is best for small and medium sized growing companies.