Compare FieldOne Sky and Mhelpdesk - Mar 2022

Shlomi LaviShlomi Lavi / Mar 09, 2022

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Bottom Line: Which is Better - FieldOne Sky or Mhelpdesk?

FieldOne Sky is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than FieldOne Sky (76/100). FieldOne Sky offers users more features (21) than Mhelpdesk (15).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FieldOne Systems LLC Vs. Mhelpdesk

FieldOne Systems LLC: FieldOne Systems is a leading provider of software solutions for field service companies, enabling them to spend less time entering and managing data, freeing up valuable time for work that generates revenue. FieldOne helps service companies and their employees increase efficiency and productivity by leveraging technology that was built for thei...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? FieldOne Sky or Mhelpdesk?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldOne Sky and Mhelpdesk.

FieldOne Sky accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 FieldOne Sky is rated 8, which is higher than the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line: FieldOne Sky is more expensive than Mhelpdesk.

Which software includes more/better features?

We've compared FieldOne Sky Vs. Mhelpdesk based on some of the most important and required Field Service features.

FieldOne Sky: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Collaboration, Project Management, Scheduling, Contract Management, Customer Database, Customer Self Service Portal, Customer Service, Knowledge Base.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

FieldOne Sky is compatible with multiple service industry sectors that include Food Service, Computer Hardware, Energy & Utilities, Fire Safety & Security, Inspection, Appliance Repair, Property & Facilities Management, IT Service, as well as Consumer & Residential services to mention a few. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.



FieldOne Sky

ITQlick rating
(3.9/5)

FieldOne Sky is developed by FieldOne Enterprise Field Service and provides a solution for intelligent field service management so that companies can provide world class customer experiences in the field cost e...

Categories: Construction, CRM, Field Service, Field Service - HVAC.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $374 per 10 users/month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Compare features

FieldOne Sky: 21 Features

Collaboration
Project Management
Scheduling
Contract Management
Customer Database
Customer Self Service Portal
Customer Service
Knowledge Base
Social Advertising
Social Media
Accounting Management
Bidding
Change Orders
Contract Management
Cost Management
Document Management
Equipment Management
Facility Management
Project Management
Scheduling
Service Management

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FieldOne...
ITQlick rating
3.9/5
Score
76/100
Pricing
9.2/10
License pricing
Pricing not available
Functionality
34
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.