starts at $100 per feature/month
Five9 Cloud Contact is a cloud-based contact center software helping users in the management of their inbound and outbound, multi-channel or blended contact centers.
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Five9 Cloud Contact Center is more expensive to implement (TCO) than TelePacific Hosted PBX, and Five9 Cloud Contact Center is rated higher (89/100) than TelePacific Hosted PBX (85/100). Five9 Cloud Contact Center offers users more features (5) than TelePacific Hosted PBX (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
TelePacific Communications: TelePacific Communications provides comprehensive connectivity, cloud and continuity solutions to 75,000 locations for customers ranging from small businesses to enterprises with hundreds of sites. Headquartered in Los Angeles, the Company serves companies and organizations anchored in California, Nevada and Texas. Its multiple award-winning networ...
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Five9 Cloud Contact Center and TelePacific Hosted PBX.
Five9 Cloud Contact Center price starts at $100 per feature/month , On a scale between 1 to 10 Five9 Cloud Contact Center is rated 10, which is much higher than the average cost of VoIP software. TelePacific Hosted PBX price starts at $50 per license , When comparing TelePacific Hosted PBX to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Five9 Cloud Contact Center is more expensive than TelePacific Hosted PBX.
We've compared Five9 Cloud Contact Center Vs. TelePacific Hosted PBX based on some of the most important and required VoIP features.
Five9 Cloud Contact Center: Chat, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center.
TelePacific Hosted PBX: We are still working to collect the list of features for TelePacific Hosted PBX.
The common customers of Five9 Cloud Contact Center are entrepreneurs operating small (with 10 – 100 employees) to medium-sized (with 100 to 1,000 employees) and even large enterprises that make use of the services offered by the industry of IT, data hosting and other related information services, particularly in the field of VoIP, business phone systems and contact centers. The software is a useful solution for businesses of all sizes and a wide range of types.
starts at $100 per feature/month
Five9 Cloud Contact is a cloud-based contact center software helping users in the management of their inbound and outbound, multi-channel or blended contact centers.
Compare Pricingstarts at $50 per license
TelePacific Hosted PBX is a web based business VoIP solution for businesses of all sizes. It offers such capabilities as geo-redundant network, voicemail support, self-service portal, and others. The so...
Compare PricingITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | VoIP -> Five9 Cloud Contact Center review |
Company: | Five9 |
Pricing: | starts at $100 per feature/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Five9 Cloud Contact Center review, Five9 Cloud Contact Center pricing, Five9 Cloud Contact Center alternatives |
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | VoIP -> TelePacific Hosted PBX review |
Company: | TelePacific Communications |
Pricing: | starts at $50 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | TelePacific Hosted PBX review, TelePacific Hosted PBX pricing, TelePacific Hosted PBX alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.