Compare Five9 and Kixie PowerCall - May 2022
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Bottom Line: Which is Better - Five9 or Kixie PowerCall?
Five9 is more expensive to implement (TCO) than Kixie PowerCall, and Five9 is rated higher (88/100) than Kixie PowerCall (75/100). Five9 offers users more features (15) than Kixie PowerCall (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Five9 Vs. Kixie
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
Kixie: Kixie is a sales productivity phone service that instantly boosts sales productivity by eliminating manual data entry and making all your phone calls searchable, tracked, and archived in your CRM sales software. Beat Your Sales Quota • Boost sales reps call volume with click-to-call and eliminate manual data entry • Never miss another lead ...
Who is more expensive? Five9 or Kixie PowerCall?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Five9 and Kixie PowerCall.
Five9 price starts at $149 per month , On a scale between 1 to 10 Five9 Virtual Call Center is rated 6, which is similar to the average cost of Call Center software. Kixie PowerCall price starts at $35 per month , When comparing Kixie PowerCall to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Five9 is more expensive than Kixie PowerCall.
Which software includes more/better features?
We've compared Five9 Vs. Kixie PowerCall based on some of the most important and required Call Center features.
Five9: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CRM with Call Center.
Kixie PowerCall: Call Conferencing, Inbound Call Center, Outbound Call Center, Call Center, Conference Calling.
Target customer size
Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections. The general type of customers using Kixie PowerCall are the entrepreneurs engaging with small (with employees ranging from 10 to 100) and medium-sized (with employees ranging from 100 to 1,000) businesses using the services from IT, web and data hosting and related information service sectors, mainly with contact management.
Kixie PowerCall
starts at $35 per month
Kixie PowerCall offers users with seamless voice program intended for sales and customer service teams to achieve more productive calls in just a few minutes.
Compare PricingCompare specifications
Five9 Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Five9 review |
Company: | Five9 |
Pricing: | starts at $149 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Five9 review, Five9 pricing, Five9 alternatives |
Kixie PowerCall Specifications
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Telephony -> Kixie PowerCall review |
Company: | Kixie |
Pricing: | starts at $35 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | Kixie PowerCall review, Kixie PowerCall pricing, Kixie PowerCall alternatives |
Compare features
Five9: 15 Features
Kixie PowerCall: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.