Compare FiveStars and Pipedrive - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - FiveStars or Pipedrive?

FiveStars is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than FiveStars (93/100). Pipedrive offers users more features (4) than FiveStars (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right Customer Loyalty solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FiveStars Vs. Pipedrive

FiveStars: We help businesses and communities thrive by turning every transaction into a relationship. Our co-founders, Matt and Victor, began as top consultants at McKinsey, where they witnessed the power of customer loyalty programs and immediately understood why large companies pay millions of dollars to create them. They had a vision: make the power...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? FiveStars or Pipedrive?

The real total cost of ownership (TCO) of Customer Loyalty software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FiveStars and Pipedrive.

FiveStars price starts at $20 per month , On a scale between 1 to 10 FiveStars is rated 4, which is lower than the average cost of Customer Loyalty software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Customer Loyalty software cost.

Bottom line: FiveStars is more expensive than Pipedrive.

Which software includes more/better features?

We've compared FiveStars Vs. Pipedrive based on some of the most important and required Customer Loyalty features.

FiveStars: We are still working to collect the list of features for FiveStars.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Customers of the software chiefly include small and medium businesses hailing from a diverse range of industries. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.