Compare FiveStars and Zurmo - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - FiveStars or Zurmo?

Zurmo is more expensive to implement (TCO) than FiveStars, and FiveStars is rated higher (93/100) than Zurmo (77/100).

Looking for the right Customer Loyalty solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FiveStars Vs. Zurmo

FiveStars: We help businesses and communities thrive by turning every transaction into a relationship. Our co-founders, Matt and Victor, began as top consultants at McKinsey, where they witnessed the power of customer loyalty programs and immediately understood why large companies pay millions of dollars to create them. They had a vision: make the power...

Zurmo: Zurmo is an open source Customer Relationship Management (CRM) application written in PHP utilizing jQuery, Yii Framework, and RedBeanPHP. Yes, we know there are a lot of CRM applications out there. Why another CRM application? Through our many years in the CRM industry, we still see companies struggling to implement a CRM application. Our goal ...

Who is more expensive? FiveStars or Zurmo?

The real total cost of ownership (TCO) of Customer Loyalty software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FiveStars and Zurmo.

FiveStars price starts at $20 per month , On a scale between 1 to 10 FiveStars is rated 4, which is lower than the average cost of Customer Loyalty software. Zurmo price starts at $35 per user/month , When comparing Zurmo to its competitors, the software is rated 4 - lower than the average Customer Loyalty software cost.

Bottom line: FiveStars cost is around the same cost of Zurmo.

Which software includes more/better features?

We've compared FiveStars Vs. Zurmo based on some of the most important and required Customer Loyalty features.

FiveStars: We are still working to collect the list of features for FiveStars.

Zurmo: We are still working to collect the list of features for Zurmo.

Target customer size

Customers of the software chiefly include small and medium businesses hailing from a diverse range of industries. Customers of the software include businesses of all sizes and types.