Compare Verizon Connect and Mhelpdesk - Oct 2022

Shlomi LaviShlomi Lavi / Oct 29, 2022

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Bottom Line: Which is Better - Verizon Connect or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than Verizon Connect, and Mhelpdesk is rated higher (95/100) than Verizon Connect (75/100). Mhelpdesk offers users more features (15) than Verizon Connect (6).

Looking for the right Fleet management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Fleetmatics Vs. Mhelpdesk

Fleetmatics: Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? Verizon Connect or Mhelpdesk?

The real total cost of ownership (TCO) of Fleet management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Verizon Connect and Mhelpdesk.

Verizon Connect accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Fleetmatics WORK is rated 4, which is lower than the average cost of Fleet management software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Fleet management software cost.

Bottom line: Mhelpdesk is more expensive than Verizon Connect.

Which software includes more/better features?

We've compared Verizon Connect Vs. Mhelpdesk based on some of the most important and required Fleet management features.

Verizon Connect: Customizable Reporting, Scheduling, Inventory Management, Work Order Management, Quoting, .

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Fleet management services of the software can be used for the needs of any business size. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.

Verizon Connect

ITQlick rating
(2.7/5)

Verizon Connect Work formerly Fleetmatics Work is cloud-based scheduling software designed for all-size businesses in service companies including HVAC, electricians and plumbers and more.

Categories: Accounting & Finance, Billing & Invoicing, Field Service, Field Service - HVAC.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $374 per 10 users/month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Compare features

Verizon Connect: 6 Features

Customizable Reporting
Scheduling
Inventory Management
Work Order Management
Quoting

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Verizon ...
ITQlick rating
2.7/5
Score
75/100
Pricing
4/10
License pricing
Pricing not available
Functionality
26
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
Fleetio
ITQlick rating
4.8/5
Score
97/100
Pricing
3/10
License pricing
$5 per vehicle
Functionality
12
TranWare
ITQlick rating
3.7/5
Score
92/100
Pricing
6.6/10
License pricing
$29.95 per user/month
Functionality
4
Viamente...
ITQlick rating
4.7/5
Score
91/100
Pricing
5.4/10
License pricing
$29 per vehicle/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.