Shlomi Lavi /
Mar 10, 2022
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Bottom Line: Which is Better - Fluency or RingCentral Phone?
RingCentral Phone is more expensive to implement (TCO) than Fluency, and RingCentral Phone is rated higher (93/100) than Fluency (51/100). RingCentral Phone offers users more features (15) than Fluency (0). There is a clear winner in this case and it is RingCentral Phone!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Homisco Vs. RingCentral
Homisco: Homisco Inc. is a global provider of telecommunications software solutions, system integration and Software as a Service (SaaS) for wireless and wireline carriers, hospitality, and enterprise markets. Whether you’re a hotel looking to upgrade your voicemail and wake up services, a small office looking to install a state of the art voice system, or ...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who is more expensive? Fluency or RingCentral Phone?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fluency and RingCentral Phone.
Fluency price starts at $10,000 per license , On a scale between 1 to 10 Fluency is rated 4, which is lower than the average cost of Call Center software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Fluency cost is around the same cost of RingCentral Phone.
Which software includes more/better features?
We've compared Fluency Vs. RingCentral Phone based on some of the most important and required Call Center features.
Fluency: We are still working to collect the list of features for Fluency.
RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
Fluency's typical customers include: SMBs, RingCentral Professional is specifically designed to help individuals who are always on-the-go.