Compare FluentCloud and Mitel Sky - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - FluentCloud or Mitel Sky?

Mitel Sky is more expensive to implement (TCO) than FluentCloud, and Mitel Sky is rated higher (87/100) than FluentCloud (76/100). Mitel Sky offers users more features (8) than FluentCloud (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FluentStream Technologies Vs. ShoreTel, Inc.

FluentStream Technologies: Business phones have been around for a long time without changing very much. This longevity, coupled with the nature of the service provided, gave the industry an excuse to stop striving. Providing bad customer service was the status quo. Fast forward to the development of cloud technology, and some of our peers, like us, are excited to provide a ...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? FluentCloud or ShoreTel Sky?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FluentCloud and ShoreTel Sky.

FluentCloud price starts at $20 per user/month , On a scale between 1 to 10 FluentCloud is rated 2, which is much lower than the average cost of VoIP software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: ShoreTel Sky is more expensive than FluentCloud.

Which software includes more/better features?

We've compared FluentCloud Vs. Mitel Sky based on some of the most important and required VoIP features.

FluentCloud: We are still working to collect the list of features for FluentCloud.

ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.

Target customer size

Customers of the software include businesses of all sizes and a diverse range of types. The software can be deployed for small call centers as well as medium and large enterprises.