Compare FocalScope vs AffinityLive Sync

Let our Help Desk Software Experts help you find the right Software for your business!

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
FocalScope
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$9 per user/month
Hosting
On premise and Cloud
Functionality score
26
Fit small business
Fit medium business
Fit large business
Software review
AffinityLive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
86/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$39 per month
Hosting
Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review
Freshdesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
39
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
FuseDesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$97 per user/month
Hosting
NA
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review

FocalScope Vs. AffinityLive Sync: Which is better?

Shlomi Lavi / Nov 20, 2020

Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

FocalScope Ltd: FocalScope was established in 2005 and has since become synonymous with excellence in the customer support and business communications sectors. Specializing in software development, we set out to create a help desk system that could withstand the demands of 21st-century customer service. Our global offices currently include the following locations: the USA, UK, Denmark, and Singapore. More regions will see FocalScope offices open in the near future. FocalScope is a unique company in the help-desk software industry. We are proud to have a multicultural team populated from all corners of the globe. Our team includes IT experts, sales and business experts, and software engineers, which gives us the edge we need to compete in the global arena. Our support engineers and developers are some of the most experienced in the industry, and strive to deliver the very best their skills have to offer.

AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.

Pricing/cost comparison

The real cost of Help Desk software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for FocalScope TCO and AffinityLive Sync total cost to help with the total cost of ownership calculation.

FocalScope price Starting from $9 per user/month , on a scale between 1 to 10 FocalScope is rated 2, which is much lower than the average cost of Help Desk software. AffinityLive Sync price Starting from $39 per month , when comparing AffinityLive Sync to their competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: FocalScope cost is around the same cost of AffinityLive Sync.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared FocalScope Vs. AffinityLive Sync based on some of the most important and required Help Desk features.
FocalScope: We are still working to collect the list of features of FocalScope. .
AffinityLive Sync list of features include the following: Data Import/Export, Basic Reports, Online Customer Support, .

Target customer size

FocalScope's typical customers include: Small business, Medium business, Large business, Main customer base of the software comes from small and medium businesses.

FocalScope

ITQlick rating
(5/5)

Starting from $9 per user/month

FocalScope is a trending cloud-based CRM software, it is designed to support small, medium and large size business. FocalScope received a rating of 5 from ITQlick team. The software cost is considered affordabl...

Categories: Automatic Call Distribution (ACD), Banking CRM, Casino CRM, Complaint Management, Customer Success.

AffinityLive Sync

ITQlick rating
(4.7/5)

Starting from $39 per month

Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesse...

Categories: CRM, Help Desk, Online CRM, Time and Attendance, Professional Services Automation.

Compare screenshots

Compare specifications

FocalScope Specifications

Name: FocalScope
Company: FocalScope Ltd
Address USA
Website:https://www.focalscope.com/
Platforms: Desktop, Mobile, Cloud

Compare features

FocalScope: 0 Features

We are working to collect the list of features

AffinityLive Sync: 3 Features

Data Import/Export
Basic Reports
Online Customer Support