Shlomi Lavi /
Oct 06, 2022
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Bottom Line: Which is Better - FocalScope or C2 ATOM?
C2 ATOM is more expensive to implement (TCO) than FocalScope, and FocalScope is rated higher (84/100) than C2 ATOM (80/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FocalScope Ltd Vs. C2 Innovations
FocalScope Ltd: FocalScope was established in 2005 and has since become synonymous with excellence in the customer support and business communications sectors. Specializing in software development, we set out to create a help desk system that could withstand the demands of 21st-century customer service. Our global offices currently include the following locations:...
C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...
Who is more expensive? FocalScope or C2 ATOM?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FocalScope and C2 ATOM.
FocalScope price starts at $9 per agent/month , On a scale between 1 to 10 FocalScope is rated 2, which is much lower than the average cost of Help Desk software. C2 ATOM price starts at $40 per user/month , When comparing C2 ATOM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: FocalScope cost is around the same cost of C2 ATOM.
Which software includes more/better features?
We've compared FocalScope Vs. C2 ATOM based on some of the most important and required Help Desk features.
FocalScope: We are still working to collect the list of features for FocalScope.
C2 ATOM: We are still working to collect the list of features for C2 ATOM.
Target customer size
FocalScope's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes hailing from a variety of industries.