Compare Fonality and eVoice - Jun 2022

Shlomi LaviShlomi Lavi / Jun 10, 2022

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Bottom Line: Which is Better - Fonality or eVoice?

Fonality is more expensive to implement (TCO) than eVoice, and eVoice is rated higher (90/100) than Fonality (84/100). eVoice offers users more features (9) than Fonality (1). There is a clear winner in this case and it is eVoice!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Fonality, Inc Vs. j2 Global

Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. Fonality offers purpose-built VoIP business co...

j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...

Who is more expensive? Fonality or eVoice?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fonality and eVoice.

Fonality price starts at $24 per user/month , On a scale between 1 to 10 Fonality is rated 6, which is similar to the average cost of VoIP software. eVoice price starts at $7.50 per user/month , When comparing eVoice to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: Fonality cost is around the same cost of eVoice.

Which software includes more/better features?

We've compared Fonality Vs. eVoice based on some of the most important and required VoIP features.

Fonality: VoIP.

eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center.

Target customer size

The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems. and eVoice's target customer size include: Small businesses and start ups.



Fonality

ITQlick rating
(3.5/5)

starts at $24 per user/month

Fonality by NetFortis offers business phone systems that are Cloud-based or on-premise. It is designed to help users in selling, servicing and collaborating with ease.

Categories: Business Phone Systems, Cloud PBX, SIP Clients, UCaaS Providers.

eVoice

ITQlick rating
(3.4/5)

starts at $7.50 per user/month

eVoice is a call center software designed to manage communications remotely. With the software, businesses can speak directly to colleagues & customers on their terms, using channels such as text, phone calls, ...

Categories: Business Phone Systems, Call Recording, IVR, Softphone, Video Conferencing.

Compare specifications

Compare features

Fonality: 1 Features

VoIP

eVoice: 9 Features

Mobile Access
Call Center
Conference Calling
Virtualization
Automated Call Center
Customized Call Routing
Supports Caller ID
IVR
Remote Access
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Fonality
ITQlick rating
3.5/5
Score
84/100
Pricing
7/10
License pricing
$24 per user/month
Functionality
6
Compare
eVoice
ITQlick rating
3.4/5
Score
90/100
Pricing
6/10
License pricing
$7.50 per user/month
Functionality
17
Review
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.