Compare Fonality and Grasshopper - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Fonality or Grasshopper?

Fonality is more expensive to implement (TCO) than Grasshopper, and Grasshopper is rated higher (85/100) than Fonality (84/100). Grasshopper offers users more features (3) than Fonality (1). There is a clear winner in this case and it is Grasshopper!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Fonality, Inc Vs. Grasshopper Inc.

Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. Fonality offers purpose-built VoIP business co...

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who is more expensive? Fonality or Grasshopper?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fonality and Grasshopper.

Fonality price starts at $24 per user/month , On a scale between 1 to 10 Fonality is rated 6, which is similar to the average cost of VoIP software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Fonality is more expensive than Grasshopper.

Which software includes more/better features?

We've compared Fonality Vs. Grasshopper based on some of the most important and required VoIP features.

Fonality: VoIP.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems. Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.