Compare Fonality and Zoom - Dec 2022

Shlomi LaviShlomi Lavi / Dec 26, 2022

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Bottom Line: Which is Better - Fonality or Zoom?

Fonality is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than Fonality (84/100). Zoom offers users more features (8) than Fonality (1). There is a clear winner in this case and it is Zoom!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Fonality, Inc Vs. Zoom Video Communications

Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. Fonality offers purpose-built VoIP business co...

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

Who is more expensive? Fonality or Zoom?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fonality and Zoom.

Fonality price starts at $24 per user/month , On a scale between 1 to 10 Fonality is rated 6, which is similar to the average cost of VoIP software. Zoom price starts at $14.99 per month , When comparing Zoom to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Fonality is more expensive than Zoom.

Which software includes more/better features?

We've compared Fonality Vs. Zoom based on some of the most important and required VoIP features.

Fonality: VoIP.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration.

Target customer size

The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems. and Zoom's target customer size include: Small, medium and large size businesses.



Fonality

ITQlick rating
(3.5/5)

starts at $24 per user/month

Fonality by NetFortis offers business phone systems that are Cloud-based or on-premise. It is designed to help users in selling, servicing and collaborating with ease.

Categories: Business Phone Systems, Cloud PBX, SIP Clients, UCaaS Providers.

Zoom

ITQlick rating
(4.6/5)

starts at $14.99 per month

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking, Scheduling.

Compare specifications

Compare features

Fonality: 1 Features

VoIP

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Fonality
ITQlick rating
3.5/5
Score
84/100
Pricing
7/10
License pricing
$24 per user/month
Functionality
6
Compare
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$14.99 per month
Functionality
13
Review
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.