Compare Freshsales and amoCRM - Feb 2023

Shlomi LaviShlomi Lavi / Feb 19, 2023

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Bottom Line: Which is Better - Freshsales or amoCRM?

Freshsales is more expensive to implement (TCO) than amoCRM, and Freshsales is rated higher (93/100) than amoCRM (89/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. QSOFT

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

QSOFT: Our system is open-ended that allows users to develop it and create a new functionality on their own. Due to it you get a unique opportunity to make a CRM-system which perfectly matches exactly for your business. One more indisputable advantage of amoCRM is a great amount of available integrations with communications' links. This feature lets cons...

Who is more expensive? Freshsales or amoCRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and amoCRM.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. amoCRM price starts at $15 per user/month , When comparing amoCRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Freshsales cost is around the same cost of amoCRM.

Which software includes more/better features?

We've compared Freshsales Vs. amoCRM based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

amoCRM: We are still working to collect the list of features for amoCRM.

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Customers of the software include small and medium businesses as well as large enterprises.



Freshsales

ITQlick rating
(4.7/5)

starts at $15 per user/month

Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathe...

Categories: Mobile CRM.

amoCRM

ITQlick rating
(4.5/5)

starts at $15 per user/month

amoCRM is a web based customer relationship management solution for businesses of all sizes. Its capabilities include sales automation, analytics, productivity management, security, and others. The soft...

Categories: CRM, Complaint Management, Customer Loyalty, Healthcare CRM, Mac CRM.

Compare specifications

amoCRM Specifications

ITQlick Score: 89/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: CRM -> amoCRM review
Company: QSOFT
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: amoCRM review, amoCRM pricing, amoCRM alternatives

Compare features

Freshsales: 0 Features

We are working to collect the list of features

amoCRM: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Freshsales
ITQlick rating
4.7/5
Score
93/100
Pricing
3.6/10
License pricing
$15 per user/month
Functionality
3
Compare
amoCRM
ITQlick rating
4.5/5
Score
89/100
Pricing
2.6/10
License pricing
$15 per user/month
Functionality
10
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.