Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or amoCRM?
Freshsales is more expensive to implement (TCO) than amoCRM, and Freshsales is rated higher (93/100) than amoCRM (89/100).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. QSOFT
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
QSOFT: Our system is open-ended that allows users to develop it and create a new functionality on their own. Due to it you get a unique opportunity to make a CRM-system which perfectly matches exactly for your business. One more indisputable advantage of amoCRM is a great amount of available integrations with communications' links. This feature lets cons...
Who is more expensive? Freshsales or amoCRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and amoCRM.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. amoCRM price starts at $15 per user/month , When comparing amoCRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Freshsales cost is around the same cost of amoCRM.
Which software includes more/better features?
We've compared Freshsales Vs. amoCRM based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
amoCRM: We are still working to collect the list of features for amoCRM.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Customers of the software include small and medium businesses as well as large enterprises.