Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or Creatio?
Creatio is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than Creatio (80/100). Creatio offers users more features (5) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. bpm’online
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
bpm’online: Bpm’online is a global provider of top-notch process-driven CRM for marketing, sales and service. Today, the company serves thousands of customers worldwide.
Who is more expensive? Freshsales or Creatio?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Creatio.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Creatio price starts at $30 per user/month , When comparing Creatio to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Creatio is more expensive than Freshsales.
Which software includes more/better features?
We've compared Freshsales Vs. Creatio based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
Creatio: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Creatio offers solutions for companies of any size – from small companies to big enterprises.