Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or Call Box?
Call Box is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than Call Box (77/100).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. Call Box
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...
Who is more expensive? Freshsales or Call Box?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Call Box.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Call Box is more expensive than Freshsales.
Which software includes more/better features?
We've compared Freshsales Vs. Call Box based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
Call Box: We are still working to collect the list of features for Call Box.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. and Call Box's target customer size include: Start up, Small business, Medium business, Large business.