Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or GoldMine?
GoldMine is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than GoldMine (85/100). GoldMine offers users more features (5) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. FrontRange
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
FrontRange: FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. With its suite of HEAT applications, FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT ma...
Who is more expensive? Freshsales or GoldMine?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and GoldMine.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. GoldMine price starts at $65 per user/month , When comparing GoldMine to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: GoldMine is more expensive than Freshsales.
Which software includes more/better features?
We've compared Freshsales Vs. GoldMine based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
GoldMine: Customer Service, Dashboards, Email Marketing, Marketing Automation, Sales Automation.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. GoldMine is best for small companies to large enterprises that need to organize and simplify the management of their customer relationship, sales and marketing processes.