Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Freshsales or HubSpot CRM?
Freshsales is more expensive to implement (TCO) than HubSpot CRM, and HubSpot CRM is rated higher (95/100) than Freshsales (93/100). HubSpot CRM offers users more features (5) than Freshsales (0). There is a clear winner in this case and it is HubSpot CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. HubSpot
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
HubSpot: HubSpot all-in-one marketing software helps more than 8,000 companies in 56 countries attract leads and convert them into customers. Every HubSpotter believes that marketing is drastically changing for the better and is working to help businesses navigate that change. We believe that marketing shouldn't harass people and that software can be both ...
Who is more expensive? Freshsales or HubSpot CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and HubSpot CRM.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. HubSpot CRM price starts at $45 per month , When comparing HubSpot CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Freshsales cost is around the same cost of HubSpot CRM.
Which software includes more/better features?
We've compared Freshsales Vs. HubSpot CRM based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
HubSpot CRM: Email Marketing, Lead Management, Marketing Automation, Sales and CRM Integration, Social Media.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. and HubSpot CRM's target customer size include: Small, medium and large size businesses.