Freshsales Vs HubSpot CRM (May 2021)

Shlomi LaviShlomi Lavi / May 01, 2021

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Bottom Line: Which is Better - Freshsales or HubSpot CRM?

Freshsales is more expensive to implement (TCO) than HubSpot CRM, HubSpot CRM is rated higher (95/100) than Freshsales (93/100). HubSpot CRM offers more features (5) to their users than Freshsales (0). There is a clear winner in this case and it is HubSpot CRM!

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How FRESHDESK INC. compares with HubSpot?

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

HubSpot: HubSpot all-in-one marketing software helps more than 8,000 companies in 56 countries attract leads and convert them into customers. Every HubSpotter believes that marketing is drastically changing for the better and is working to help businesses navigate that change. We believe that marketing shouldn't harass people and that software can be both ...

Who's more expensive? Freshsales or HubSpot CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Freshsales and HubSpot CRM.

Freshsales price starts at $12 per user/month , on a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. HubSpot CRM price starts at $45 per month , when comparing HubSpot CRM to their competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Freshsales cost is around the same cost of HubSpot CRM.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Freshsales Vs. HubSpot CRM based on some of the most important and required CRM features. Freshsales: We are still working to collect the list of features for Freshsales. HubSpot CRM: Email Marketing, Lead Management, Marketing Automation, Sales and CRM Integration, Social Media.

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. and HubSpot CRM's target customer size include: Small, medium and large size businesses.

Freshsales

ITQlick rating
(4.7/5)

starts at $12 per user/month

Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathe...

Categories: Mobile CRM.

HubSpot CRM

ITQlick rating
(4.5/5)

starts at $45 per month

HubSpot CRM is a cloud-based marketing software that is designed to help most of the growing companies develop an online presence through search engine optimization and traffic increase.

Categories: Customer Relationship Management, Real Estate CRM, Marketing, Marketing Automation.

Compare specifications

Compare features

Freshsales: 0 Features

We are working to collect the list of features

HubSpot CRM: 5 Features

Email Marketing
Lead Management
Marketing Automation
Sales and CRM Integration
Social Media
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Freshsales
ITQlick rating
4.7/5
Score
93/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
3
Compare
HubSpot
ITQlick rating
4.5/5
Score
95/100
Pricing
2/10
License pricing
$45 per month
Functionality
9
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.