Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or Keap?
Keap is more expensive to implement (TCO) than Freshsales, and Keap is rated higher (97/100) than Freshsales (93/100). Keap offers users more features (15) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. Infusionsoft
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Infusionsoft: At Infusionsoft, we've dedicated ourselves to a single purpose: help small businesses succeed. It's our sole reason for existence.
We live out this calling (some say obsession) by building the only all-in-one sales and marketing software that makes it easy for small businesses to get organized, attract more customers, grow sales and save massive...
Who is more expensive? Freshsales or Keap?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Keap.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Keap price starts at $169 per month , When comparing Keap to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Freshsales cost is around the same cost of Keap.
Which software includes more/better features?
We've compared Freshsales Vs. Keap based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
Keap: Contact Management, Customer Service, Marketing Automation, Sales Automation, Campaign Management.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Individual users will find the personal touch of a well designed landing page template to be very effective.