Compare Freshsales and KMS Lighthouse - Feb 2023

Shlomi LaviShlomi Lavi / Feb 19, 2023

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Bottom Line: Which is Better - Freshsales or KMS Lighthouse?

KMS Lighthouse is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than KMS Lighthouse (79/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. KMS lighthouse

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

KMS lighthouse: ...

Who is more expensive? Freshsales or KMS Lighthouse?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and KMS Lighthouse.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. KMS Lighthouse price starts at $25 per user/month , When comparing KMS Lighthouse to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: KMS Lighthouse is more expensive than Freshsales.

Which software includes more/better features?

We've compared Freshsales Vs. KMS Lighthouse based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. and KMS Lighthouse's target customer size include: Small businesses and start ups.

Freshsales

ITQlick rating
(4.7/5)

starts at $15 per user/month

Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathe...

Categories: Mobile CRM.

KMS Lighthouse

ITQlick rating
(4.5/5)

starts at $25 per user/month

KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Freshsales: 0 Features

We are working to collect the list of features

KMS Lighthouse: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Freshsales
ITQlick rating
4.7/5
Score
93/100
Pricing
3.6/10
License pricing
$15 per user/month
Functionality
3
Compare
KMS Ligh...
ITQlick rating
4.5/5
Score
79/100
Pricing
7.4/10
License pricing
$25 per user/month
Functionality
14
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.