Freshsales Vs LeadMaster (May 2021)

Shlomi LaviShlomi Lavi / May 30, 2021

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Bottom Line: Which is Better - Freshsales or LeadMaster?

LeadMaster is more expensive to implement (TCO) than Freshsales, Freshsales is rated higher (93/100) than LeadMaster (88/100). LeadMaster offers more features (21) to their users than Freshsales (0).

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How FRESHDESK INC. compares with Leadmaster?

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Leadmaster: Whether you're a corporate marketing professional or an ad agency, you require effective yet easy-to-deploy tools that build sales pipeline. LeadMaster has the tools to succesfully automate your marketing. Track sales leads throughout the sales cycle from lead generation to closing the sale & beyond - so you'll know what's working, who's selling a...

Who's more expensive? Freshsales or LeadMaster - Lead Management / CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Freshsales and LeadMaster - Lead Management / CRM.

Freshsales price starts at $12 per user/month , on a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. LeadMaster - Lead Management / CRM price starts at $15 per user/month , when comparing LeadMaster - Lead Management / CRM to their competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line:LeadMaster - Lead Management / CRM is more expensive than Freshsales.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Freshsales Vs. LeadMaster based on some of the most important and required CRM features. Freshsales: We are still working to collect the list of features for Freshsales. LeadMaster - Lead Management / CRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. The LeadMaster CRM application is best for several industries including small businesses, advertising, real estate, call center, mortgage, education, manufacturing, healthcare and insurance.

Freshsales

ITQlick rating
(4.7/5)

starts at $12 per user/month

Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathe...

Categories: Mobile CRM.

LeadMaster

ITQlick rating
(4.1/5)

starts at $15 per user/month

LeadMaster CRM is a cloud based CRM (customer relation management) and lead management system. The software provides a sales and marketing solutions suite that includes Call Center Management, Lead Management, ...

Categories: Call Center, Channel Management, Complaint Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

Freshsales: 0 Features

We are working to collect the list of features

LeadMaster - Lead Management / CRM: 21 Features

Customer Service
Email Marketing
Marketing Automation
Sales Automation
Collaboration Center
Campaign Management
Contact Management
Customer Support Tracking
Document Management
Email Marketing
Lead Management
Marketing Automation
Remote Access
Sales Automation
Sales Forecasting
Social Media
Workflow Rules & Management
Email Marketing
Lead Tracking
Sales and CRM Integration
Web Analytics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Freshsales
ITQlick rating
4.7/5
Score
93/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
3
Compare
LeadMaster
ITQlick rating
4.1/5
Score
88/100
Pricing
4.4/10
License pricing
$15 per user/month
Functionality
46
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.