Compare Freshsales and NeonCRM - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Freshsales or NeonCRM?

NeonCRM is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than NeonCRM (85/100). NeonCRM offers users more features (3) than Freshsales (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. NEONCRM BY Z2 SYSTEMS, INC.

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

NEONCRM BY Z2 SYSTEMS, INC.: Our own mission at Z2 Systems is to provide our clients with the most connected and powerful CRM system available to nonprofits. When choosing how your organization will cultivate and grow its mission, you’ll need something that is a worthy investment of your time, talent, and treasure. NEON will provide your organization with the tools right for...

Who is more expensive? Freshsales or NeonCRM by Z2 Systems, Inc-?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and NeonCRM by Z2 Systems, Inc-.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. NeonCRM by Z2 Systems, Inc- price starts at $99 per month , When comparing NeonCRM by Z2 Systems, Inc- to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: NeonCRM by Z2 Systems, Inc- is more expensive than Freshsales.

Which software includes more/better features?

We've compared Freshsales Vs. NeonCRM based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

NeonCRM by Z2 Systems, Inc-: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Customers of the software mainly come from small and medium business enterprises.