Compare Freshsales and Oracle Marketing - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Freshsales or Oracle Marketing?

Oracle Marketing is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than Oracle Marketing (91/100). Oracle Marketing offers users more features (4) than Freshsales (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. Oracle Corporation

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Freshsales or Oracle Marketing Cloud?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Oracle Marketing Cloud.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Oracle Marketing Cloud price starts at $2,000 per month , When comparing Oracle Marketing Cloud to its competitors, the software is rated 8 - higher than the average CRM software cost.

Bottom line: Oracle Marketing Cloud is more expensive than Freshsales.

Which software includes more/better features?

We've compared Freshsales Vs. Oracle Marketing based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

Oracle Marketing Cloud: Data Analysis Tools, BI & Analytics, Email Marketing, Marketing Automation.

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. and Oracle Marketing Cloud's target customer size include: Small, medium and large size businesses.