Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Freshsales or Pipelinedeals?
Freshsales is more expensive to implement (TCO) than Pipelinedeals, and Freshsales is rated higher (93/100) than Pipelinedeals (88/100). Pipelinedeals offers users more features (4) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. PipelineDeals
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
PipelineDeals: We believe in hard work, honesty, and people-centered software.
We see customer service as a starting point in everything we do. At the end of the day, both in sales and in business, it’s all about relationships. So, we invite you to get to know us. Our team has been developing, delivering, and zealously supporting the PipelineDeals sales CRM solu...
Who is more expensive? Freshsales or Pipelinedeals?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Pipelinedeals.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Pipelinedeals price starts at $25 per user/month , When comparing Pipelinedeals to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Freshsales cost is around the same cost of Pipelinedeals.
Which software includes more/better features?
We've compared Freshsales Vs. Pipelinedeals based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
Pipelinedeals: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Over 3,000 companies from all over the world, including businesses of all sizes and types,
use the software.