Compare Freshsales and Salesboom Cloud CRM - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Freshsales or Salesboom Cloud CRM?

Salesboom Cloud CRM is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than Salesboom Cloud CRM (81/100). Salesboom Cloud CRM offers users more features (18) than Freshsales (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. Salesboom

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

Salesboom: For over a decade, thousands of companies around the world have been depending on Salesboom to effectively manage their business and streamline operations across all departments in real time, everyday. Salesboom Cloud CRM software solutions are the most user friendly, feature rich and honestly priced, today. Salesboom.com is the Enterprise Cloud C...

Who is more expensive? Freshsales or Salesboom Cloud CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Salesboom Cloud CRM.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Salesboom Cloud CRM price starts at $14 per user/month , When comparing Salesboom Cloud CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Freshsales cost is around the same cost of Salesboom Cloud CRM.

Which software includes more/better features?

We've compared Freshsales Vs. Salesboom Cloud CRM based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

Salesboom Cloud CRM: Billing/Invoicing, Campaign Management, Case Management, Contact Management, Contract Management.

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises.