Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or Infor CRM?
Infor CRM is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than Infor CRM (77/100). Infor CRM offers users more features (10) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. Swiftpage
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Swiftpage: We've built our business on delivering the most innovative and useful digital marketing solutions, and on developing partnerships for the long term. We're now stronger than ever. Our extensive product portfolio and experienced, knowledgeable team are the right combination for your dynamic business.
Who is more expensive? Freshsales or Saleslogix?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Saleslogix.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Saleslogix price starts at $25 per user/month , When comparing Saleslogix to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Saleslogix is more expensive than Freshsales.
Which software includes more/better features?
We've compared Freshsales Vs. Infor CRM based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
Saleslogix: Customer Self Service Portal, Customer Service, Document Management, Knowledge Base, Marketing Automation.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Infor CRM is ideal for start-ups, small to medium enterprises, and freelancers.