Compare Freshsales and SAP Cloud for Sales - Feb 2023

Shlomi LaviShlomi Lavi / Feb 19, 2023

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Bottom Line: Which is Better - Freshsales or SAP Cloud for Sales?

Freshsales is more expensive to implement (TCO) than SAP Cloud for Sales, and Freshsales is rated higher (93/100) than SAP Cloud for Sales (85/100).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. SAP

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Freshsales or SAP Cloud for Sales?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and SAP Cloud for Sales.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. SAP Cloud for Sales price starts at $248 per 5 users/month , When comparing SAP Cloud for Sales to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Freshsales cost is around the same cost of SAP Cloud for Sales.

Which software includes more/better features?

We've compared Freshsales Vs. SAP Cloud for Sales based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

SAP Cloud for Sales: We are still working to collect the list of features for SAP Cloud for Sales.

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Customers of the software include small and medium businesses as well as large enterprises.

Freshsales

ITQlick rating
(4.7/5)

starts at $15 per user/month

Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathe...

Categories: Mobile CRM.

SAP Cloud for Sales

ITQlick rating
(2.8/5)

starts at $248 per 5 users/month

SAP Cloud for Sales is a cloud based customer relationship management solution for businesses of all sizes. It offers such services as sales automation, ERP integration, collaboration, and others. The s...

Categories: CRM, Banking CRM, Casino CRM, Channel Management, Complaint Management.

Compare specifications

Compare features

Freshsales: 0 Features

We are working to collect the list of features

SAP Cloud for Sales: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Freshsales
ITQlick rating
4.7/5
Score
93/100
Pricing
3.6/10
License pricing
$15 per user/month
Functionality
3
Compare
SAP Clou...
ITQlick rating
2.8/5
Score
85/100
Pricing
2/10
License pricing
$248 per 5 users/month
Functionality
20
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.