Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or Sertifi Solutions?
Sertifi Solutions is more expensive to implement (TCO) than Freshsales, and Freshsales is rated higher (93/100) than Sertifi Solutions (84/100). Sertifi Solutions offers users more features (3) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. Sertifi
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
Sertifi: Sertifi provides eSignatures and Closing Automation Solutions that help organizations close deals faster. Sertifi enables sales teams to quickly reach agreements with customers and then execute the deals with electronic signatures.
Customers can access Sertifi through its leading eSignature API, pre-built Salesforce and Microsoft Dynamics CRM i...
Who is more expensive? Freshsales or Sertifi Solutions?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and Sertifi Solutions.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. Sertifi Solutions price starts at $150 per 5 users/month , When comparing Sertifi Solutions to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: Sertifi Solutions is more expensive than Freshsales.
Which software includes more/better features?
We've compared Freshsales Vs. Sertifi Solutions based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
Sertifi Solutions: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. Sertifi Solutions is suitable for companies of all shapes and sizes including high tech, hospitality,
healthcare, insurance, staffing and logistics.