Compare FrontSpin and nextiva app - Dec 2022

Shlomi LaviShlomi Lavi / Dec 26, 2022

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Bottom Line: Which is Better - FrontSpin or nextiva app?

FrontSpin is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than FrontSpin (83/100). nextiva app offers users more features (16) than FrontSpin (5). There is a clear winner in this case and it is nextiva app!

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TalkCycle LLC (DBA FrontSpin). Vs. Nextiva

TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales. FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? FrontSpin or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FrontSpin and Nextiva Hosted Call Center.

FrontSpin price Has a free version , On a scale between 1 to 10 FrontSpin is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: FrontSpin is more expensive than Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared FrontSpin Vs. nextiva app based on some of the most important and required Auto Dialer / Predictive Dialer features.

FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management. Nextiva is ideal for little firms and also large call facilities.



FrontSpin

ITQlick rating
(4.5/5)

Has a free version

FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale c...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

nextiva app

ITQlick rating
(4.5/5)

starts at $11.95 per user/month

Nextiva is a cloud-based business phone system offered to companies. It can be integrated with various CRM applications. It offers two different packages for differently sized organizations. Using its powerful ...

Categories: Call Center, Customer Relationship Management, Self-Service Portal, Marketing Automation.

Compare specifications

Compare features

FrontSpin: 5 Features

Blended Call Center
Inbound Call Center
Outbound Call Center
Call Center
Contact Management

Nextiva Hosted Call Center: 16 Features

Call Center Management
Campaign Dashboard
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Remote Access
ACD (Automatic Call Distribution)
Call Conferencing
Call Queue Management
Call Recording
CRM with Call Center
IVR (Interactive Voice Response)
Real Time Reporting
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FrontSpin
ITQlick rating
4.5/5
Score
83/100
Pricing
4/10
License pricing
Has a free version
Functionality
14
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Winleads
ITQlick rating
3.2/5
Score
91/100
Pricing
5.2/10
License pricing
$495 per license
Functionality
6
DialerAI
ITQlick rating
3/5
Score
82/100
Pricing
10/10
License pricing
$199 per month
Functionality
20
Noble
ITQlick rating
3.9/5
Score
82/100
Pricing
10/10
License pricing
Pricing not available
Functionality
19
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.