Compare FrontSpin and Parakeet - Dec 2022

Shlomi LaviShlomi Lavi / Dec 13, 2022

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Bottom Line: Which is Better - FrontSpin or Parakeet?

FrontSpin is more expensive to implement (TCO) than Parakeet, and Parakeet is rated higher (84/100) than FrontSpin (83/100). Both tools offer the same amount of features.

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TalkCycle LLC (DBA FrontSpin). Vs. Parakeet Communications

TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales. FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...

Parakeet Communications: Get started with a phone system designed from the ground up for modern teams, running across all of your existing devices, and seamlessly integrated with your favorite apps.

Who is more expensive? FrontSpin or Parakeet?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FrontSpin and Parakeet.

FrontSpin price Has a free version , On a scale between 1 to 10 FrontSpin is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. Parakeet price starts at $15 per user/month , When comparing Parakeet to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: FrontSpin is more expensive than Parakeet.

Which software includes more/better features?

We've compared FrontSpin Vs. Parakeet based on some of the most important and required Auto Dialer / Predictive Dialer features.

FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.

Parakeet: ACD (Automatic Call Distribution), Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management. and Parakeet's target customer size include: Small, medium and large size businesses.



FrontSpin

ITQlick rating
(4.5/5)

Has a free version

FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale c...

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

Parakeet

ITQlick rating
(2.8/5)

starts at $15 per user/month

Parakeet is an award-winning cloud-based Call Center software, it is designed to support small, medium and large size call centers. Parakeet received a rating of 2.5 from ITQlick team. The software cost is cons...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, IVR.

Compare specifications

Compare features

FrontSpin: 5 Features

Blended Call Center
Inbound Call Center
Outbound Call Center
Call Center
Contact Management

Parakeet: 5 Features

ACD (Automatic Call Distribution)
Blended Call Center
Inbound Call Center
Outbound Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FrontSpin
ITQlick rating
4.5/5
Score
83/100
Pricing
4/10
License pricing
Has a free version
Functionality
14
Compare
Parakeet
ITQlick rating
2.8/5
Score
84/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
13
Winleads
ITQlick rating
3.2/5
Score
91/100
Pricing
5.2/10
License pricing
$495 per license
Functionality
6
DialerAI
ITQlick rating
3/5
Score
82/100
Pricing
10/10
License pricing
$199 per month
Functionality
20
Noble
ITQlick rating
3.9/5
Score
82/100
Pricing
10/10
License pricing
Pricing not available
Functionality
19
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.