Has a free version
FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale c...
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FrontSpin is more expensive to implement (TCO) than Intermedia Contact Center, and Intermedia Contact Center is rated higher (89/100) than FrontSpin (83/100). Both tools offer the same amount of features.
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales. FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes r...
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FrontSpin and Telax Hosted Call Center.
FrontSpin price Has a free version , On a scale between 1 to 10 FrontSpin is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. Telax Hosted Call Center price starts at $35 per user/month , When comparing Telax Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: FrontSpin is more expensive than Telax Hosted Call Center.
We've compared FrontSpin Vs. Intermedia Contact Center based on some of the most important and required Auto Dialer / Predictive Dialer features.
FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.
Telax Hosted Call Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.
The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management. Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center.
Has a free version
FrontSpin is a cloud-based contact center management solution offer users with interactive tools for the management of sales and service communication. Its sales communication solution can streamline the sale c...
Compare Pricingstarts at $35 per user/month
Intermedia is a web-based contact center software that can offer users a cost effective and flexible customer service. It can reduce the costs and headaches of implementation, support and management of complex ...
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Auto Dialer / Predictive Dialer -> FrontSpin review |
Company: | TalkCycle LLC (DBA FrontSpin). |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | FrontSpin review, FrontSpin pricing, FrontSpin alternatives |
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Intermedia Contact Center review |
Company: | Telax Hosted Call Center |
Pricing: | starts at $35 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Intermedia Contact Center review, Intermedia Contact Center pricing, Intermedia Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.