Compare FrontSpin and VanillaSoft - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - FrontSpin or VanillaSoft?

VanillaSoft is more expensive to implement (TCO) than FrontSpin, and FrontSpin is rated higher (83/100) than VanillaSoft (80/100). FrontSpin offers users more features (5) than VanillaSoft (3). There is a clear winner in this case and it is FrontSpin!

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TalkCycle LLC (DBA FrontSpin). Vs. VanillaSoft

TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales. FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...

VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success. VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...

Who is more expensive? FrontSpin or VanillaSoft?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FrontSpin and VanillaSoft.

FrontSpin price Has a free version , On a scale between 1 to 10 FrontSpin is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. VanillaSoft price starts at $80 per month , When comparing VanillaSoft to its competitors, the software is rated 4 - lower than the average Auto Dialer / Predictive Dialer software cost.

Bottom line: FrontSpin cost is around the same cost of VanillaSoft.

Which software includes more/better features?

We've compared FrontSpin Vs. VanillaSoft based on some of the most important and required Auto Dialer / Predictive Dialer features.

FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.

VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management. VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education, manufacturing, mortgage, telemarketing, media and communications and nonprofit.