Compare FrontSpin and Vocalcom - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - FrontSpin or Vocalcom?

Vocalcom is more expensive to implement (TCO) than FrontSpin, and FrontSpin is rated higher (83/100) than Vocalcom (76/100). Both tools offer the same amount of features.

Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

TalkCycle LLC (DBA FrontSpin). Vs. Vocalcom

TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales. FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...

Vocalcom: Vocalcom was founded on the principle of simple design, providing solutions that are easy for agents and customers to use. Vocalcom's software is now built all over the world, by a growing group of talented people who love what they do. We embrace change, but we have held on to the spirit with which we began: Listen to customers, act with integrit...

Who is more expensive? FrontSpin or Vocalcom Cloud Contact Center?

The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FrontSpin and Vocalcom Cloud Contact Center.

FrontSpin price Has a free version , On a scale between 1 to 10 FrontSpin is rated 4, which is lower than the average cost of Auto Dialer / Predictive Dialer software. Vocalcom Cloud Contact Center price starts at $71.41 per user/month , When comparing Vocalcom Cloud Contact Center to its competitors, the software is rated 6 - similar to the average Auto Dialer / Predictive Dialer software cost.

Bottom line: Vocalcom Cloud Contact Center is more expensive than FrontSpin.

Which software includes more/better features?

We've compared FrontSpin Vs. Vocalcom based on some of the most important and required Auto Dialer / Predictive Dialer features.

FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.

Vocalcom Cloud Contact Center: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management. Most of the users of Vocalcom Cloud Contact Center are comprised of entrepreneurs having small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses as well as large enterprises that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management.