Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - FullStory or Active Campaign?
Active Campaign is more expensive to implement (TCO) than FullStory, and Active Campaign is rated higher (83/100) than FullStory (82/100). Active Campaign offers users more features (11) than FullStory (3).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FullStory Vs. Active Campaign
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
Active Campaign: We make email marketing easy. For over nine years we have been innovating & pushing the limits of what email marketing can do for you. In addition to our platform you will have access to our email marketing resources, educational guides, and top of the line support. Helping your business succeed is our top priority.
Who is more expensive? FullStory or Active Campaign?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and Active Campaign.
FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. Active Campaign price starts at $39 per month , When comparing Active Campaign to its competitors, the software is rated 4 - lower than the average Customer Experience Management software cost.
Bottom line: Active Campaign is more expensive than FullStory.
Which software includes more/better features?
We've compared FullStory Vs. Active Campaign based on some of the most important and required Customer Experience Management features.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
Active Campaign: Contact Management, Customer Service, Email Marketing, Lead Management, Newsletter Management.
Target customer size
FullStory's typical customers include: Small, medium and large size businesses, Small business users will find that personalized emails add a special note for each of your new leads.