Compare FullStory vs Mapp

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
FullStory
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
82/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$199 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Mapp
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Enterprise
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Chordiant
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$18 per user/month
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Gainsight
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$200 per month
Hosting
On premise and Cloud
Functionality score
12
Fit small business
Fit medium business
Fit large business
Software review

FullStory Vs. Mapp: Which is better?

Shlomi Lavi / Sep 30, 2019

Looking for the right Customer Experience Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.

BlueHornet Networks: BlueHornet is an enterprise email service provider. Our genuine passion for digital marketing and our love of working with great brands is unrivaled in the industry. The world's most talked-about brands partner with us for our winning track record of turning customers into raving fans. How do we do it? By providing tools, services, and expertise to deliver the right message, in the right way, at the right time — every time.

Pricing/cost comparison

The real cost of Customer Experience Management software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for FullStory TCO and Mapp total cost to help with the total cost of ownership calculation.

FullStory price Starting from $199 per user/month , on a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. Mapp accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software.

Bottom line:Mapp is more expensive than FullStory.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared FullStory Vs. Mapp based on some of the most important and required Customer Experience Management features.
FullStory: Dashboard, Data Analysis Tools, Data analysis, ..
Mapp list of features include the following: We are still working to collect the list of features of Mapp.

Target customer size

FullStory's typical customers include: Small business, Medium business, Large business, and Mapp's target customer size include: Small business, Medium business, Large business.

FullStory

ITQlick rating
(4.6/5)

Starting from $199 per user/month

FullStory is a growing cloud-based Marketing software, it is designed to support small, medium and large size business. FullStory received a rating of 4.6 from ITQlick team. The software cost is considered affo...

Categories: Data Analysis Tools, Dashboards & KPIs, Customer Management Module, Process analysis.

Mapp

ITQlick rating
(3.5/5)

Mapp is a leading cloud-based Marketing software, it is designed to support small, medium and large size business. Mapp received a rating of 3.5 from ITQlick team. The software cost is considered affordable (2...

Categories: Marketing, Campaign Management, Email Marketing, Process analysis, Strategic Sourcing.

Compare screenshots

Compare specifications

FullStory Specifications

Name: FullStory
Company: FullStory
Address United States
Platforms: Desktop, Cloud

Mapp Specifications

Name: Mapp
Company: BlueHornet Networks
Address 2355 Northside Drive, San Diego, CA 92108, United States
Website:https://mapp.com/
Platforms: Desktop, Mobile

Compare features

FullStory: 3 Features

Dashboard
Data Analysis Tools
Data analysis

Mapp: 0 Features

We are working to collect the information