Compare FullStory and Shopify - Jul 2022

Shlomi LaviShlomi Lavi / Jul 18, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - FullStory or Shopify?

Shopify is more expensive to implement (TCO) than FullStory, and Shopify is rated higher (94/100) than FullStory (82/100). Shopify offers users more features (6) than FullStory (3).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FullStory Vs. Shopify Inc.

FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.

Shopify Inc.: At Shopify, we help emerging small businesses get off the ground and grow into successful companies. We do this by creating great technology and by making it accessible to people that previously wouldn't be able to afford it. We are a team of highly dedicated individuals who share two things: a passion for problem-solving, and a commitment to e...

Who is more expensive? FullStory or Shopify?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FullStory and Shopify.

FullStory price starts at $899 per license , On a scale between 1 to 10 FullStory is rated 2, which is much lower than the average cost of Customer Experience Management software. Shopify price starts at $29 per month , When comparing Shopify to its competitors, the software is rated 6 - similar to the average Customer Experience Management software cost.

Bottom line: Shopify is more expensive than FullStory.

Which software includes more/better features?

We've compared FullStory Vs. Shopify based on some of the most important and required Customer Experience Management features.

FullStory: Dashboard, Data Analysis Tools, Data analysis.

Shopify: Online Auction Management, Online Order Entry, Order Confirmation, Order Processing, Product Catalog.

Target customer size

FullStory's typical customers include: Small, medium and large size businesses, Anyone who intends to make some online retail sales can useShopify.



FullStory

ITQlick rating
(4.6/5)

starts at $899 per license

FullStory is a customer experience management software that helps businesses see their customers interactivity and reaction to their apps or sites. With the software custom and enterprise-level dashboards, user...

Categories: Data Analysis Tools, Dashboards & KPIs, Customer Management Module, Process analysis.

Shopify

ITQlick rating
(4.5/5)

starts at $29 per month

Shopify is a web-based eCommerce shopping platform that is fully customizable to suit any type of business needs. This hosted shopping cart application allows anyone to sell goods and services on the web. The p...

Categories: Retail & POS, Bookstore POS, Cell Phone Store POS, Clothing Store Inventory POS, Furniture Store POS.

Compare specifications

Compare features

FullStory: 3 Features

Dashboard
Data Analysis Tools
Data analysis

Shopify: 6 Features

Online Auction Management
Online Order Entry
Order Confirmation
Order Processing
Product Catalog
Product Configurator
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FullStory
ITQlick rating
4.6/5
Score
82/100
Pricing
2.2/10
License pricing
$899 per license
Functionality
7
Compare
Shopify
ITQlick rating
4.5/5
Score
94/100
Pricing
6/10
License pricing
$29 per month
Functionality
20
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.