Compare FuseDesk and BOSS Support Central - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - FuseDesk or BOSS Support Central?

FuseDesk is more expensive to implement (TCO) than BOSS Support Central, and FuseDesk is rated higher (91/100) than BOSS Support Central (84/100). FuseDesk offers users more features (6) than BOSS Support Central (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Asandia Corp Vs. BOSS - Business Oriented Software Solutions.

Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...

BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...

Who is more expensive? FuseDesk or BOSS Support Central?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FuseDesk and BOSS Support Central.

FuseDesk price starts at $39 per seat/month , On a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software. BOSS Support Central price starts at $19 per user/month , When comparing BOSS Support Central to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: FuseDesk is more expensive than BOSS Support Central.

Which software includes more/better features?

We've compared FuseDesk Vs. BOSS Support Central based on some of the most important and required Help Desk features.

FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling, Self Service Portal.

BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.

Target customer size

FuseDesk's typical customers include: Start up, Small business, Medium business, Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.