starts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
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FuseDesk is more expensive to implement (TCO) than Enterprise Service Desk, and FuseDesk is rated higher (91/100) than Enterprise Service Desk (84/100). FuseDesk offers users more features (6) than Enterprise Service Desk (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FuseDesk and Enterprise Service Desk.
FuseDesk price starts at $39 per seat/month , On a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software. Enterprise Service Desk price starts at $10 per technician/month , When comparing Enterprise Service Desk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: FuseDesk is more expensive than Enterprise Service Desk.
We've compared FuseDesk Vs. Enterprise Service Desk based on some of the most important and required Help Desk features.
FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling, Self Service Portal.
Enterprise Service Desk: We are still working to collect the list of features for Enterprise Service Desk.
FuseDesk's typical customers include: Start up, Small business, Medium business, Enterprise ServiceDesk is intended to help and was really developed for small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (more than 1,000 employees).
starts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
Compare Pricingstarts at $10 per technician/month
ServiceDesk Enterprise edition was first developed by Manage Engine. It features an easy-to-use, intuitive and comprehensive IT helpdesk software. This program is designed to be used by the IT support teams in ...
Compare PricingITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> FuseDesk review |
Company: | Asandia Corp |
Pricing: | starts at $39 per seat/month |
Typical customers: | Start up, Small business, Medium business |
Platforms: | Desktop |
Links: | FuseDesk review, FuseDesk pricing, FuseDesk alternatives |
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Enterprise Service Desk review |
Company: | ManageEngine |
Pricing: | starts at $10 per technician/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Enterprise Service Desk review, Enterprise Service Desk pricing, Enterprise Service Desk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.