starts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
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Helpshift is more expensive to implement (TCO) than FuseDesk, and FuseDesk is rated higher (91/100) than Helpshift (77/100). FuseDesk offers users more features (6) than Helpshift (0). There is a clear winner in this case and it is FuseDesk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...
Helpshift: The companies that are making a fortune in the new mobile economy have sewed an exceptional customer experience into the very fabric of their company. Support doesn't just add value — an exceptional customer experience is the value. But the current support solutions were never intended to support the mobile experience - you can't pour motor oil ...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FuseDesk and Helpshift.
FuseDesk price starts at $39 per seat/month , On a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software. Helpshift price starts at $150 per month , When comparing Helpshift to its competitors, the software is rated 10 - much higher than the average Help Desk software cost.
Bottom line: Helpshift is more expensive than FuseDesk.
We've compared FuseDesk Vs. Helpshift based on some of the most important and required Help Desk features.
FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling, Self Service Portal.
Helpshift: We are still working to collect the list of features for Helpshift.
FuseDesk's typical customers include: Start up, Small business, Medium business, and Helpshift's target customer size include: Small, medium and large size businesses.
starts at $39 per seat/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
Compare Pricingstarts at $150 per month
Helpshift is a held desk platform solution for digital customer service. It has features like web and app messaging, live chat, advanced automation, and advanced analytics to help mobile apps increase customer ...
Compare PricingITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> FuseDesk review |
Company: | Asandia Corp |
Pricing: | starts at $39 per seat/month |
Typical customers: | Start up, Small business, Medium business |
Platforms: | Desktop |
Links: | FuseDesk review, FuseDesk pricing, FuseDesk alternatives |
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | Help Desk -> Helpshift review |
Company: | Helpshift |
Pricing: | starts at $150 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Helpshift review, Helpshift pricing, Helpshift alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.