starts at $97 per user/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
Compare PricingFuseDesk Vs TeamSupport (May 2021)
Compare Pricing
Shlomi Lavi / May 05, 2021
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Bottom Line: Which is Better - FuseDesk or TeamSupport?
FuseDesk is more expensive to implement (TCO) than TeamSupport, FuseDesk is rated higher (91/100) than TeamSupport (87/100). TeamSupport offers more features (15) to their users than FuseDesk (6).
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Asandia Corp compares with TeamSupport?
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain. It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who's more expensive? FuseDesk or TeamSupport?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for FuseDesk and TeamSupport.
FuseDesk price starts at $97 per user/month , on a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software. TeamSupport price starts at $50 per user/month , when comparing TeamSupport to their competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: FuseDesk is more expensive than TeamSupport.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared FuseDesk Vs. TeamSupport based on some of the most important and required Help Desk features. FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling, Self Service Portal. TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
FuseDesk's typical customers include: Start up, Small business, Medium business, This program is aimed at the companies that know their product, but are still eager to please those their clients.
TeamSupport
ITQlick rating
starts at $50 per user/month
TeamSupport is a cloud-based customer service and help-desk solution which is designed for business to business. Some of its primary features include omnichannel support, task management, and SLA management.
PriceDemoCompare specifications
FuseDesk Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.3/5) |
| Pricing: | 6/10 - average cost |
| Category: | Help Desk -> FuseDesk |
| Company: | Asandia Corp |
| Pricing: | starts at $97 per user/month |
| Typical customers: | Start up, Small business, Medium business |
| Platforms: | Desktop |
| Links: | FuseDesk review, FuseDesk pricing, FuseDesk alternatives |
TeamSupport Specifications
| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> TeamSupport |
| Company: | TeamSupport |
| Pricing: | starts at $50 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | TeamSupport review, TeamSupport pricing, TeamSupport alternatives |
Compare features
FuseDesk: 6 Features
Knowledge Base/FAQ
Multi-Site Support
Reporting
Rules/Workflows
Scheduling
Self Service Portal
TeamSupport: 15 Features
Asset Management
Contract Management
Email Integration
Knowledge Base/FAQ
Multi-Site Support
Reporting
Rules/Workflows
Self Service Portal
Service Level Agreements
Support Ticket Tracking
Customer Self Service Portal
Customer Service
Customer Support Tracking
Knowledge Base
Social Media
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
FuseDesk
Score
91/100
Pricing
6.4/10
License pricing
$97 per user/month
Functionality
7
Review
Compare
TeamSupport
Score
87/100
Pricing
2/10
License pricing
$50 per user/month
Functionality
44
Review
Compare
Freshdesk
Score
94/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
39
Review
Compare
Zoho
Score
92/100
Pricing
4/10
License pricing
$14 per user/month
Functionality
3
Review
Compare
Desk-com
Score
90/100
Pricing
2.8/10
License pricing
$25 per month
Functionality
35
Review
Compare
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.