starts at $97 per user/month
FuseDesk is a cloud-based Help Desk software that allows its users to unify their communication, reporting systems, CRM, and Omnichannel operations.
Compare PricingFuseDesk Vs Zoho Desk (Oct 2020)
Compare Pricing
Shlomi Lavi / Oct 16, 2020
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Bottom Line: Which is Better - FuseDesk or Zoho Desk?
FuseDesk is more expensive to implement (TCO) than Zoho Desk, Zoho Desk is rated higher (92/100) than FuseDesk (91/100). FuseDesk offers more features (6) to their users than Zoho Desk (0).
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Asandia Corp compares with Zoho Corporation ?
Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Who's more expensive? FuseDesk or Zoho Desk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for FuseDesk and Zoho Desk.
FuseDesk price starts at $97 per user/month , on a scale between 1 to 10 FuseDesk is rated 6, which is similar to the average cost of Help Desk software. Zoho Desk price starts at $12 per user/month , when comparing Zoho Desk to their competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: FuseDesk is more expensive than Zoho Desk.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared FuseDesk Vs. Zoho Desk based on some of the most important and required Help Desk features. FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling, Self Service Portal. Zoho Desk: We are still working to collect the list of features for Zoho Desk.
Target customer size
FuseDesk's typical customers include: Start up, Small business, Medium business, and Zoho Desk's target customer size include: Small, medium and large size businesses.
Compare specifications
FuseDesk Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.3/5) |
| Pricing: | 6/10 - average cost |
| Category: | Help Desk -> FuseDesk |
| Company: | Asandia Corp |
| Pricing: | starts at $97 per user/month |
| Typical customers: | Start up, Small business, Medium business |
| Platforms: | Desktop |
| Links: | FuseDesk review, FuseDesk pricing, FuseDesk alternatives |
Zoho Desk Specifications
| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 4/10 - average cost |
| Category: | Help Desk -> Zoho Desk |
| Company: | Zoho Corporation |
| Pricing: | starts at $12 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Zoho Desk review, Zoho Desk pricing, Zoho Desk alternatives |
Compare features
FuseDesk: 6 Features
Knowledge Base/FAQ
Multi-Site Support
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Zoho Desk: 0 Features
We are working to collect the information
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
FuseDesk
Score
91/100
Pricing
6.4/10
License pricing
$97 per user/month
Functionality
7
Review
Compare
Zoho
Score
92/100
Pricing
4/10
License pricing
$12 per user/month
Functionality
3
Review
Compare
Freshdesk
Score
94/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
39
Review
Compare
Desk-com
Score
90/100
Pricing
2.8/10
License pricing
$25 per month
Functionality
35
Review
Compare
Integria
Score
89/100
Pricing
4/10
License pricing
$3,750 per year
Functionality
3
Review
Compare
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.