Compare Genoo and Zoho CRM - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - Genoo or Zoho CRM?

Genoo is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Genoo (77/100). Zoho CRM offers users more features (16) than Genoo (8). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Retail & POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Genoo Vs. Zoho

Genoo: Genoo was founded specifically to give Small-to-Midsize businesses an affordable yet full featured set of online marketing tools, including marketing automation, that enables companies to generate more leads, nurture them, and convert them into customers. Our current customers range from startups to $100 million in revenue. Read more: http://ww...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Genoo or Zoho CRM?

The real total cost of ownership (TCO) of Retail & POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Genoo and Zoho CRM.

Genoo price starts at $199 per feature/month , On a scale between 1 to 10 Genoo Marketing Automation is rated 6, which is similar to the average cost of Retail & POS software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Retail & POS software cost.

Bottom line: Genoo is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared Genoo Vs. Zoho CRM based on some of the most important and required Retail & POS features.

Genoo : Marketing Automation, Sales Automation, Campaign Management, Email Marketing, Lead Management, Marketing Automation, Sales and CRM Integration, Social Media.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Genoo Marketing Automation is specifically designed for small and mid-size businesses. Zoho CRM is focused on startup to medium firms in different markets.

Genoo

ITQlick rating
(4/5)

starts at $199 per feature/month

Genoo Marketing Automation is an all-in-one marketing system that can help users with the most necessary and useful features needed to grow their business. The software can help users to generate leads, follow-...

Categories: CRM, Banking CRM, Casino CRM, Customer Loyalty.

Zoho CRM

ITQlick rating
(4.2/5)

starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

Genoo : 8 Features

Marketing Automation
Sales Automation
Campaign Management
Email Marketing
Lead Management
Marketing Automation
Sales and CRM Integration
Social Media

Zoho CRM: 16 Features

Billing/Invoicing
Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Multi-Language
Social Advertising
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Genoo
ITQlick rating
4/5
Score
77/100
Pricing
7/10
License pricing
$199 per feature/month
Functionality
23
Review
Compare
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
ShopKeep...
ITQlick rating
4.3/5
Score
99/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
11
NetSuite...
ITQlick rating
3.8/5
Score
96/100
Pricing
7.8/10
License pricing
Pricing not available
Functionality
20
Rezku
ITQlick rating
4.7/5
Score
96/100
Pricing
2/10
License pricing
$99 per license
Functionality
16
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.